Following your purchase you have 10 days to request a return. The product must be new and in its original packaging with all accessories for a refund.

If the product has been opened it may be subject to a depreciation fee depending on the condition.

Please email us at ventes@clefdesol.com and mention the reason for the return. We may ask you for pictures if necessary.

If the product is defective we will pay for the return shipping. Otherwise, you will be responsible for the shipping costs.

No refund or exchange for headphones.

No returns for special order products.

Refunds are credited according to the original payment method.

Invoice required for return or refund.

Bonus items must be returned with the original purchase.

Translated with DeepL